Last updated: March 16, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Varden Homes LLC ("Varden," "we," "us," or "our") governing your access to and use of the Varden Dispatch contractor marketplace platform, including our website, mobile applications, APIs, and related services (collectively, the "Platform" or "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of a business entity, you represent and warrant that you have authority to bind that entity to these Terms.
THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 14) THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.
These Terms are specific to Varden Dispatch. Our general platform terms at vardenhomes.com/terms also apply to the extent they do not conflict with these Dispatch-specific Terms. In the event of a conflict, these Dispatch Terms control for Dispatch-related services.
Varden Dispatch is a technology marketplace that connects property managers, landlords, and homeowners ("Clients") with independent service contractors ("Contractors") for property maintenance, repair, and improvement services (collectively, "Jobs").
The Platform provides tools including:
Varden Dispatch is a technology platform only. We are not a contractor, construction company, general contractor, property manager, employer, or staffing agency. We do not perform, supervise, direct, or control any work performed by Contractors. We do not provide tools, materials, equipment, or set work hours. We do not make hiring or firing decisions regarding Contractors.
Contractors using Varden Dispatch are independent contractors, NOT employees, agents, or representatives of Varden Homes LLC. Nothing in these Terms creates an employer-employee relationship, joint venture, partnership, or agency relationship between Varden and any Contractor.
As an independent contractor, you:
As an independent contractor, you are solely responsible for:
1099 Tax Reporting: Stripe will issue IRS Form 1099-K for gross payment volume meeting or exceeding the applicable reporting threshold ($600 as of 2024). Varden does not provide tax advice. Consult a qualified tax professional regarding your tax obligations.
As an independent contractor, you are not entitled to any employee benefits from Varden, including but not limited to health insurance, workers' compensation, unemployment insurance, vacation pay, sick leave, retirement benefits, or any other employee benefits.
Varden Dispatch charges a platform fee on completed, paid Jobs processed through the Platform. Current fee tiers are:
Current pricing details are available at dispatch.vardenhomes.com/pricing.
Platform fees are automatically deducted from Job payments at the time of processing by Stripe as application fees. You will receive the Job payment amount minus the applicable platform fee and any Stripe processing fees.
We reserve the right to modify fee structures with at least 30 days' written notice. Your continued use of the Platform after the effective date of a fee change constitutes acceptance of the new fees. If you do not agree with a fee change, you may terminate your account before the effective date.
For paid plans (Team and White Label), subscription fees are billed monthly in advance via the payment method on file. Subscriptions automatically renew unless cancelled before the renewal date. Subscription fees are non-refundable except as required by law.
VARDEN DOES NOT GUARANTEE, WARRANT, OR ENDORSE THE QUALITY, SAFETY, TIMELINESS, LEGALITY, OR COMPLETION OF ANY WORK PERFORMED BY CONTRACTORS. Varden is a technology platform that facilitates connections between Clients and Contractors. We do not:
While Varden may perform basic identity verification during onboarding, we do not independently verify Contractors' licenses, certifications, insurance coverage, skills, qualifications, or work history. Clients are solely responsible for verifying that a Contractor is appropriately licensed, insured, and qualified for their specific project before engaging them.
Clients are responsible for clearly communicating project requirements, providing safe work conditions, obtaining necessary permits, and verifying that completed work meets applicable building codes and standards. Clients should independently verify Contractor credentials and insurance before work begins.
Contractors are strongly encouraged and may be required to maintain the following insurance coverage at their own expense:
Varden does not provide insurance coverage of any kind for work performed through the Platform. Varden does not provide general liability, workers' compensation, property damage, or any other insurance coverage for Contractors, Clients, or their respective properties. Any damage, injury, or loss arising from work performed is the sole responsibility of the Contractor and/or Client.
Varden may request proof of insurance from Contractors at any time. Failure to provide proof of insurance upon request may result in account suspension or termination. Contractors who display insurance verification badges on the Platform represent that their insurance information was accurate at the time of submission, but Varden does not guarantee that coverage is current or adequate.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VARDEN, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR:
EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:
You agree to indemnify, defend, and hold harmless Varden and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Disputes between Contractors and Clients regarding work quality, scope, payment, or any other matter are between those parties. Varden is not a party to any agreement between a Contractor and a Client and has no obligation to resolve disputes between them.
Varden may, at its sole discretion, offer informal mediation assistance to help resolve disputes. Any mediation provided is voluntary and non-binding. Varden's participation in mediation does not make Varden a party to the dispute, does not create any liability on Varden's part, and does not constitute legal advice.
If a Client disputes a payment for work performed, the dispute will be handled through Stripe's dispute resolution process. Varden may temporarily hold funds during a dispute investigation. Contractors are responsible for providing documentation to support their claim (photos, time logs, communications, etc.).
Both Contractors and Clients may leave reviews and ratings. Reviews must be honest, accurate, and based on genuine experiences. Varden reserves the right to remove reviews that violate our guidelines but does not mediate review disputes.
All payment processing is provided by Stripe, Inc. and its affiliates. By using Varden Dispatch payment features, you agree to be bound by the Stripe Connected Account Agreement, which includes the Stripe Terms of Service.
Varden and/or Stripe may hold or delay payouts for reasons including fraud prevention, compliance verification, payment disputes, or unusual account activity. You will be notified of any holds and the reason for them.
If a Client and Contractor arrange payment outside the Platform, no platform fee is charged and Varden bears no responsibility for that transaction. However, repeated circumvention of platform payments may result in account suspension or termination.
You may close your account at any time through your account settings or by contacting us. Termination does not relieve you of obligations incurred before termination, including completing accepted Jobs, paying outstanding fees, and resolving open disputes.
We may suspend or terminate your account immediately, with or without notice, if we reasonably believe you have:
Upon termination:
The Platform, including all content, features, functionality, software, and trademarks, is owned by Varden and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without our prior written consent.
You retain ownership of content you upload (photos, documents, invoices). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and distribute your content as necessary to provide the Service.
Your use of the Platform is also governed by our Privacy Policy, available at vardenhomes.com/privacy. By using the Platform, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Before initiating any formal dispute resolution process, you agree to first contact us at legal@vardenhomes.com to attempt to resolve any dispute informally. We will attempt to resolve disputes within 60 days.
IF INFORMAL RESOLUTION FAILS, YOU AND VARDEN AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL BE RESOLVED BY BINDING ARBITRATION, rather than in court, except that either party may seek injunctive or other equitable relief in court.
Arbitration will be conducted by JAMS under its Streamlined Arbitration Rules. The arbitration will be held in:
YOU AND VARDEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
You may opt out of the arbitration agreement by sending written notice to legal@vardenhomes.com within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out.
We may update these Terms from time to time. When we make material changes, we will notify you by email or through a prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us:
Varden Homes LLC
30 N Gould St, Ste N
Sheridan, WY 82801, USA
Legal: legal@vardenhomes.com
Support: support@vardenhomes.com