Smart scheduling
The dispatcher is a toggle, not a salary.
Auto-assign new jobs by skill, location, and crew availability. Drag to reschedule. Customers get arrival windows that are actually accurate.
-58%
No-shows after auto-reminders
+4
Jobs / crew / week from tighter routing
2hr
Default arrival window
0
Dispatchers required
Auto-assignment
New job in. Right crew. Right time. No meetings.
Dispatch reads the job category, location, and priority, compares it to the crew’s skill tags and day’s schedule, and drops it on the right truck.
- Skill-tag crews (HVAC, plumbing, electrical, etc.)
- Weight by distance, current load, and priority
- Auto-stack same-neighborhood jobs for one crew
- Manual override with one tap when you need it
Customer experience
Arrival windows that customers actually trust.
Every job ships with a 2-hour window instead of an all-day promise. The system texts the night before, the morning of, and 30 minutes out.
- SMS + email reminders (customer picks)
- "On the way" text with live ETA
- One-tap reschedule link for the customer
- Post-job review request on completion
Everything scheduling
The calendar your dispatcher wished they had.
Drag. Tag. Schedule. Automate. The whole loop.
Auto-assignment
New job comes in, goes to the crew closest to the site with the right skill.
Skill matching
Tag crews by trade. Plumbing jobs never land on the HVAC-only tech.
Location-aware routing
Minimize drive time across the day. Cluster jobs by neighborhood.
Multi-crew coordination
Big jobs split across crews. Small jobs stack on a single truck.
Arrival windows
Give customers 2-hour windows instead of "sometime Tuesday."
Drag to reschedule
Customer calls to push the job? Drag it. Customer gets a text.
Reminders on autopilot
Customer gets a reminder the night before and 30 min before arrival.
Recurring jobs
Monthly maintenance? Set it once, Dispatch rebooks forever.
Contractors on scheduling
Crews that stopped guessing.
“I was the full-time dispatcher. Now Dispatch does it. I got my afternoons back and the crew still knows where to go.”
Chen Lin
Owner, Lin Appliance Repair
“Arrival windows went from 'between 8am and 6pm' to 'between 10am and noon.' Customer satisfaction scores jumped 22 points in one quarter.”
Paul Drummond
Ops manager, Drummond HVAC
“The auto-reminder on the morning of a job cut my no-shows by more than half. That's real revenue I was leaving on the floor.”
Mila Roussel
Owner, Roussel Carpet Care
Fire the spreadsheet.
Smart scheduling is included on every plan. No dispatcher required.